Careers
Ocean Import Operations & Customer Service

Join the Aprile family, a leading freight forwarding company offering exceptional sea, air, land, and multimodal shipment solutions. We are looking for an Ocean Import Customer Service professional to join our New Jersey team and support our growing import operations. You will work in an international environment that values people, collaboration, and long-term relationships, within a company culture that is both professional and people-oriented.

Why Aprile?

• We are an industry leading company in the field of logistics and freight forwarding, with a network of 40+ offices and 400+ talents worldwide.
• We offer a dynamic work environment.
• We promote a stimulating and independent work style and provide growth opportunities.
• We value every member of our team.
• We adopt a friendly approach in our daily operations.
• We foster professional growth for our employees.
• We believe in training and teamwork.

Contract Type, Hours, and Workplace:

• We offer you the opportunity for a full-time, office-based, permanent contract, with working hours from Monday to Friday.
• You will have your workstation at our office in Avenel, NJ (NYC Area)
• We offer a competitive salary, commission on sales, insurance coverage and other benefits based on experience and skills . As part of our team, you will have the opportunity to develop your career in a dynamic and collaborative work environment.

Responsibilities:

• Coordinating ocean import shipments with overseas agents.
• Communicating with carriers and customs brokers to ensure smooth customs clearance.
• Monitoring shipment status and tracking cargo throughout transit, providing timely updates to clients.
• Reviewing import documentation including invoices, packing lists, bills of lading, and customs declarations.
• Filing ISF and AMS as required.
• Maintaining accurate shipment files and documentation.
• Acting as the primary point of contact for clients and overseas agents throughout the import process.

If you have:

• Experience in ocean import logistics and freight forwarding operations.
• Strong knowledge of international trade regulations, Incoterms, and customs procedures.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel.
• Strong organizational skills and attention to detail.
• The ability to work independently and as part of a team.
• Knowledge of export operations is a plus.

• You are the person we are looking for!

We offer:

• A work environment that values your talent and personal growth.
• A friendly and collaborative approach.
• Opportunities for advancement in your career.
• Bonuses and benefits as per company policy.

Get ready to join an exceptional team!

Send us your CV and get ready for an extraordinary adventure with us. Your career starts here!

Not the right role for you? No problem! We are always looking for extraordinary talents to expand our team. Submit your application here.

Submit CV