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Ocean Import & Customer Service

Iselin, Woodbridge Township, NJ, USA

Contract Type

Workspace

Full Time

On-Site

Responsibilities

  • Coordinate ocean import shipments with overseas agents

  • Communicate with carriers and customs brokers to ensure timely clearance

  • Monitor shipment status and provide updates to clients

  • Review and manage import documentation (invoices, packing lists, bills of lading, customs declarations)

  • Ensure accurate and timely customs entry submissions

  • File ISF and AMS as required

  • Maintain complete and accurate shipment records

  • Act as primary point of contact for clients and overseas agents

  • Resolve shipment issues and support clients throughout the import process

Requirements

  • Experience in ocean import logistics or freight forwarding

  • Strong understanding of international trade regulations, Incoterms, and customs procedures

  • Excellent communication and interpersonal skills

  • Proficiency in Microsoft Office, particularly Excel

  • Ability to work independently and within a team

  • Strong organisational skills and attention to detail

  • Knowledge of export operations is a plus

We Offer

  • Competitive salary aligned with experience

  • Professional growth and development

  • International and dynamic working environment

  • Collaborative team

About Aprile

Aprile is an international freight forwarding group with Italian roots and over 50 years of experience supporting global trade. Our teams manage cargo movements across ocean, air, land and multimodal transport networks for businesses and industries worldwide.

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